Electronic communications such as email, text messages and social media messaging, are neither secure nor confidential. While Guarantee has adopted policies and procedures to aid in avoiding fraud, even the best security protections can still be bypassed by unauthorized parties. Guarantee will never send you any electronic communication with instructions to transfer funds or to provide nonpublic personal information, such as credit card or debit numbers or bank account and/or routing numbers.
YOU SHOULD NEVER TRANSMIT NONPUBLIC PERSONAL INFORMATION, SUCH AS CREDIT OR DEBIT CARD NUMBERS OR BANK ACCOUNT OR ROUTING NUMBERS, BY EMAIL OR OTHER UNSECURED ELECTRONIC COMMUNICATION. EMAILS ATTEMPTING TO INDUCE FRAUDULENT WIRE TRANSFERS ARE COMMON AND MAY APPEAR TO COME FROM A TRUSTED SOURCE.
If you receive any electronic communication directing you to transfer funds or provide nonpublic personal information, EVEN IF THAT ELECTRONIC COMMUNICATION APPEARS TO BE FROM GUARANTEE REAL ESTATE, do not respond to it and immediately contact Guarantee. Such requests, even if they may otherwise appear to be from Guarantee, are likely part of a scheme to defraud you by stealing funds from you or using your identity to commit a crime.
To notify Guarantee of suspected fraud related to your real estate transaction, contact our fraud email at firstname.lastname@example.org or call 559-283-6345.